TLScontact

IMPORTANT NEWS

Our cooperation with the German Embassy and Consulates in China has ended.

Since February 20, 2019 TLScontact is no longer accepting visa applications on behalf of the German missions in China.

Applicants whose applications are still processed by the German missions should contact the German missions regarding their application status.

The website and locations of the new service provider for visa applications are published through the website of the Embassy of Germany.

 

Passport pick up

The passports can be collected when you are notified online on your personal account page and by sms.

Passports can be collected in TLScontact Visa Application Centres during the opening hours to the public.

Passport self-pick up

Please provide the following documents if you would like to retrieve the passport by yourself:

  • visa application checklist
  • the original identity card
  • a copy of your identity card

Passport pick-up by a representative

A representative may retrieve your passport on your behalf. The representative must provide:

Please kindly note that passports which have not been collected from TLScontact within a period of 3 month after the return date from the Consular Authority to TLScontact Visa Centre will be returned to the Consular Authority.

Courier pass-back service

You may have your passport returned to you by express delivery service; it will be sent directly to the address you have specified. Please click here to check the service availability.

News