TLScontact

IMPORTANT NEWS

Our cooperation with the German Embassy and Consulates in China has ended.

Since February 20, 2019 TLScontact is no longer accepting visa applications on behalf of the German missions in China.

Applicants whose applications are still processed by the German missions should contact the German missions regarding their application status.

The website and locations of the new service provider for visa applications are published through the website of the Embassy of Germany.

 

Cookie Policy

What are cookies?

Why do TLScontact websites use cookies?

Which cookies does TLScontact use?

Which cookies do third parties use via our websites?

How can you manage your cookie settings?

Changes to this Cookies Policy

TLScontact and its worldwide companies (hereinafter “TLScontact”, “we”, “us”, “our”) is committed to protecting the privacy of the customers who visit TLScontact websites (hereinafter “Customers”, “you”, “your”). The purpose of this cookies policy (hereinafter the “Cookies Policy”) is to explain how and why we use cookies to ensure you remain informed and in control of your information.


What are cookies?

A cookie is a small file downloaded on to and/or read by a device (for instance a computer or smartphone) when a user accesses a website. Cookies typically enable websites to work, or work more efficiently. They can also be used to recognize a user’s device.

When you arrive on our website a pop-up message will appear notifying you that our website uses cookies. By using our website, you are consenting to our use of cookies. If you wish to withdraw your consent at any time, you can do so by altering your browser settings (see section 4 below) otherwise we will assume that you are happy to receive cookies from our website.

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Why does TLScontact use cookies?

The information collected by cookies on our websites is used for various purposes, including the following:

Strictly Necessary: These technical cookies are essential for the operation of our website and for enabling you to use its features, for example logging into secure areas

Analytics and Performance: these cookies are used to analyze the frequency of visits to our websites and what visitors do on our websites. This helps us to improve the way our websites work, for example, by ensuring that you can find what you are looking for easily, or that our websites remain up and running.

Further information on the specific cookies used on TLScontact websites can be found under the ‘Which cookies does TLScontact use?’ and ‘Which cookies do third Parties set on our websites’ sections of this policy.

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Which cookies does TLScontact use?

TLScontact use the following cookies on the websites.

Strictly Necessary Cookies

Name

Purpose

Description

Storage Period

Session cookies

Website usage

Used to improve your experience on our website

13 months

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Which cookies do third parties set on our websites?

TLScontact allows some third parties to set and access their own cookies on your device.

Third parties place the following cookie on TLScontact websites.

Analytics and Performance Cookies

Name

Purpose

Description

Storage Period

Google Analytics

Track site usage

Used to distinguish users and to improve Google Analytics statistic

6 months

For example, Google Analytics is used to identify your visit to the site. Google Analytics help TLScontact to understand how visitors engage with their sites or apps. When Google Analytics is used, the web browser automatically sends certain information to Google. For further information, please visit https://support.google.com/analytics/answer/6004245?hl=en-GB.

To learn more about third party cookies, please refer to third party websites.

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How can you manage your cookie settings?

By continuing browsing the websites, you agree to provide consent to the use of cookies. You can decline the use of cookies on our Website directly or you can withdraw consent at any time by changing the using browser settings, or cookie settings. For third party cookies, please refer to further information on ‘Which cookies do third parties set via our websites?’ section above.

In case you decide to turn off cookies we have these helpful links below for you. Please choose your browser and click on the respective link. You will be transferred to the browsers help page for instructions concerning your cookie settings.

Cookie settings in Internet Explorer

Cookie settings in Firefox

Cookie settings in Chrome

Cookie settings in Safari web and iOS

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Changes to this Cookies Policy

We reserve the right to amend this Cookies Policy from time to time to ensure it remains up-to-date and accurately reflects how and why we use cookies. The current version of our Cookies Policy will always be posted on our website and we will inform you by any appropriate mean in case of material changes in this Policy.   

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