Passport photo: Note that photo in Passport needs to resemble applicant at the time of submitting the application. If this is not the case applicant will be requested to change the passport before application can be submitted.

Added Value Services

Our best selling services

Designed to enhance your visa application experience.

Please note that our experienced staff can help you select the most suitable services for you at our centre.

Premium Lounge

Upgrade to experience the ultimate in convenience, comfort, and support for your application in a dedicated space with fewer queues.

Upgrading to our Premium Lounge gives you the space and comfort to submit your visa application in an exclusive and spacious environment without queues. You’ll enjoy privacy and a selection of complimentary refreshments while receiving one-to-one assistance and support from one of our experienced agents. With the added convenience of a flexible booking, and the opportunity to submit any missing documents later in the day, upgrade to Premium Lounge today to experience the ultimate in comfort and peace of mind.

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Express Courier Return

Avoid unnecessary travel, save time, and avoid the crowds by having your passport returned to you by courier.

If you’d prefer not to travel back to the Visa Application Centre to collect your passport when your application has been considered, choose Express Courier return for the ultimate in social distancing. As soon as your passport can be returned to you we’ll send it directly to the address of your choice* using a trusted and secure courier service, so you don’t need to travel to collect it.

*In certain locations this is limited to within the country in which you applied.

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Form Filling Assistance

Need help completing your on-line application form? Our staff can guide you through the process.

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Prime Time Appointment

Too busy to come to our centre during standard opening hours? We will stay open especially for you, early morning or late afternoon.

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Submission Without Passport

Keep your passport during the decision making process.

Note: Please make sure that you return your passport to TLScontact center at least 1 week before your planned travel date.
Failing to do so might mean decision will not be issued in time.

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Find out more
about all available services

ALL ADDED VALUE SERVICES