Upgrade to experience the ultimate in convenience, comfort, and support for your application in a dedicated space with fewer queues.
Upgrading to our Premium Lounge gives you the space and comfort to submit your visa application in an exclusive and spacious environment without queues. You’ll enjoy privacy and a selection of complimentary refreshments while receiving one-to-one assistance and support from one of our experienced agents. With the added convenience of a flexible booking, and the opportunity to submit any missing documents later in the day, upgrade to Premium Lounge today to experience the ultimate in comfort and peace of mind.
Avoid unnecessary travel, save time, and avoid the crowds by having your passport returned to you by courier.
If you’d prefer not to travel back to the Visa Application Centre to collect your passport when your application has been considered, choose Express Courier return for the ultimate in social distancing. As soon as your passport can be returned to you we’ll send it directly to the address of your choice* using a trusted and secure courier service, so you don’t need to travel to collect it.
*In certain locations this is limited to within the country in which you applied.
Need help completing your on-line application form? Our staff can guide you through the process.
Too busy to come to our centre during standard opening hours? We will stay open especially for you, early morning or late afternoon.
Keep your passport during the decision making process.
Note: Please make sure that you return your passport to TLScontact center at least 1 week before your planned travel date.
Failing to do so might mean decision will not be issued in time.