Contact us

A lot of useful information can be found on the FAQ pages and other pages of the TLScontact website. If you cannot find the answers to your questions, you can state your enquiries, questions, suggestions, complaints or request to be called back by our call centre by filling the following form. Please choose your reason for contact correctly.


If you wish to talk to our customer representative, our call centre is available from Monday to Friday, except holidays, from 08.00 to 17.00 local time by the following number. If you already registered, please prepare your passport number or your TLScontact centre reference number (beginning with the capital letter M) before calling us.

Telephone: 0802001919 (Local rate applied)