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General information


Welcome to the newly redesigned website of TLScontact. We are looking forward to be receiving you!



TLScontact is taking additional precautionary measures regarding the spread of the coronavirus. In order to further limit social contacts, TLScontact is introducing a mandatory express courier return service starting from 14th of February 2021.
Once your passport is returned by the Diplomatic Mission to our visa application centre, we will send it by express courier to your designated address.



Following the new entry restriction in Germany, until 17.02.2021 applicants from South Africa are only allowed to apply for a visa to the following groups:

  • Family members of German (children, wife/husband) only if they travel together;
  • 1st grad family members in case of death, birth;
  • Urgent medical reason.

Others urgent specifics request will be study case by case by the German Embassy.

Thanks for your kind understanding and cooperation.



Germany is gradually lifting travel restrictions and is beginning to process visa applications under certain conditions. Our Visa Application Centre will therefore be reopening from September 30th 2020 for applications for certain visa types.

Our appointment table is now open for you to book a time slot for your appointment.

Am I eligible to apply for a German visa?

For guidance on whether your specific circumstances allow you to apply for a German visa and for more information on the additional documentation that you might be required to provide, please consult the following website:

We are implementing strict safety measures to protect our visa customers and our employees:

  • Anyone wishing to enter our centre will be required to provide a body temperature reading at the entrance;
  • All people entering our centre will have to wear a facemask;
  • We are applying strict social distancing measures inside our centre.

Please note that our opening days have changed. More information is available on our Address & Opening Hours page.

Thank you for your understanding and cooperation.


Following the discovery of new cases of coronavirus in Europe, we are taking all the necessary measures to ensure maximum safety of our visa customers and our staff. Our centres remain open, but we ask you to respect any guidance provided on-site during your visa appointment. Please also refer to the advice provided by the World Health Organisation (WHO) on how to limit your exposure to the virus. Visit WHO website for more information.